Check In/Check Out Time.
Check in time is 3:00 p.m. Check out time is 12 noon. For those guests whose rooms are not available upon arrival, the Hospitality Suite is available for your convenience and comfort.
Hawaii State Taxes.
All rates are subject to 10.25% occupancy tax and 4.712% excise tax, total 14.962%. All taxes subject to change without notice.
Room Deposit/Cancellation.
*In order to allow you to book your upcoming visit to Halekulani with confidence and flexibility, we have temporarily changed our Reservation Cancellation Policy.
New Reservations for stay dates up to and including December 18, 2021 that are booked before September 30, 2020 will be subject to a 24-hour cancellation policy. All rate plans, including those sold as “Advance Purchase” are eligible. This temporary policy applies to standard room bookings and DOES NOT include suites or bookings during 2020 Festive/Year-End (any stay dates partially or fully falling on or thru 12/19/20 – 01/02/21 inclusive).
To guarantee reservations, a credit card guarantee is required at the time of booking the reservation. Non-arriving guests will be assessed a one-night's room charge with applicable taxes.
Suite Deposit/Cancellation.
A credit card guarantee is required at time of booking and will be assessed one-night's room charge with applicable tax 30 days prior to arrival. Full non-refundable prepayment of room rate and applicable tax is subsequently required 7 days prior to arrival. Cancellations received within 30 days of arrival will be assessed a one-night's room charge. Cancellations received within 7 days of arrival are subject to full cancel charge of room rate and applicable tax.
Orchid Suite, Halekulani Suite, Royal Suite, Executive Luxury Suite Deposit/Cancellation.
To guarantee reservations, a one night's deposit, non-refundable, is required at time of booking. Full pre-payment is required 30 days prior to arrival and is non-refundable in the event of cancellation. If the reservation is made within 30 days of arrival, full non-refundable pre-payment will be required.
Third Person.
Maximum of three persons to a room; third person (18 years and older) is an additional $145 per night. No additional charge for one child 17 years old and under, utilizing existing bedding. Should an extra bed be required, $50 will be assessed per night (rooms are limited to one additional bedding).