Poolside

The maximum number of guests is three persons to a room. There is no additional charge for one child 17 years old and under, utilizing existing bedding. Additional charges for third person and/or rollaway bed will apply if required. Cribs and cots are complimentary.

To guarantee reservations, a credit card guarantee is required at the time of booking the reservation. Cancellations received within seventy-two (72) hours prior to arrival or non-arriving guests will be assessed a one-night’s room charge with applicable taxes.

May vary according to season.

Check in time is 3:00 pm; check out time is 12:00 pm.

If you can share your flight information with our staff prior to arrival we will work towards minimizing any wait for check in upon arrival. If we are unable to provide an early check in or late check out, please note we have a complimentary Hospitality Suite available for guest use. This suite has lockers and showers available for guests to freshen up upon their arrival or prior to departure.

Halekulani is a non-smoking facility. Smoking and the use of e-cigarettes are prohibited in all guest rooms and guest room lanais. If it is determined that smoking has taken place in the rooms or suites, a cleaning fee will be charged and placed on the guest account prior to check-out.

There is a designated smoking area located next to the Gatehouse waterfall adjacent to the front entrance of the hotel. All other areas of the hotel are prohibited by Hawaii State Law.

Halekulani offers access and accommodations that are compliant with the Americans with Disabilities Act (ADA). For these accessible guestrooms and suites we offer two types of accommodations, barrier free for mobility access and specially designed guestrooms to assist with hearing impairments.

All major Credit Cards are accepted

All guestroom and suite rates are subject to the prevailing Hawaii State General Excise Tax at 4.712%, Hawaii Transient Accommodations Tax at 10.25% and Oahu Transient Accommodations Tax at 3% (combined rate of 17.962%). Tax rates are subject to change without notice from the State of Hawaii and the City & County of Honolulu.

Wi-Fi is complimentary and very easy at Halekulani. When you open a browser while on property on either your laptop or mobile phone, a window will appear with a button to click to allow your device to access the wifi connection.